| 1. What are the services you provide? |
| Ans.: We provide everything you need to develop Ruby on Rails applications. We offer complete web and e-commerce services, graphic design, application development and product development services. |
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2. How your services are different from others? |
| Ans.: We never claim that we know everything because we have done such things before. We understand that every project involves new challenges that always result in changes in expectations and plans. No matter how experienced we are on a particular project / platform, we always go extra mile to learn on the job. |
| Your specific business context is critically important to us. We always provide resources for your projects with people that have relevant experiences. |
We put time and efforts to know the users of your new system so that when the new system is built, the ownership could be handed over to the users easily and effectively. |
Many times, we find that there is a wide gap between what our customers want and what they actually need. We always listen to our customers’ ideas and interests. We carefully and methodically examine our customers’ assumptions and requirements and if required we might challenge them in order to help our customers gain insights. Our motto is simple, “work with the customers to the fullest extend and build what they need to meet their business objectives”. |
| We always provide a set of questionnaires to potential customers in order to help them prepare a due diligence document for competing vendors. |
We always arrange teleconferences, in-person meetings (if required), web meetings etc. with the customers and our engineers so that customers have ample opportunities to evaluate the quality of our people. |
| We have well-defined project management methodology (conforms to SEI Level 4) and excellent quality plan. |
We understand that the balanced and unbiased opinion regarding relevant and emerging technologies is critically important to the success of your proposed project. We always educate our customers (often learn from them too) on the relevant platforms and work with them to achieve the desired goals. Our technically sophisticated engineers are well trained to communicate effectively not only with the IT personnel but also with the nontechnical staff, business managers and end users of your organizations. |
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| 3. What is web usability? |
| Ans.: Web usability refers to the ease with which customers can access information about the products and services and use it to make informed decisions about the purchase. |
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| 4. How do you manage projects? |
Ans.: We have well defined project management methodology based on SEI-CMM (software Engineering Institute - Capability Mature Model) standard. Our methodology ensures that all our developers pay attention to detail and establish effective communication between the customer and the developers. View our development methodology....
In addition, we have an online project coordination tool and you get to track the progress of your project 24/7 |
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| 5. How do we communicate with you? |
Ans.: There are several ways to communicate with us. The easiest way is to pick up your phone and dial our toll free number. We have predefined forms to capture all the information we need from you to provide all our service. In addition, we have an online project coordination tool and you get to track the progress of your project 24/7 and communicate directly with our engineers. |
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| 6. How do you design shopping cart? |
| Ans.: We have in house usability experts who have vast experience in designing a very effective shopping cart. A well designed shopping cart facilitate the transaction and encourage consumers to buy more, while poorly designed interface and functionality frustrate and prevent them from completing an on line transactions. View our catalog design guidelines... |
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| 7. How do we modify our product and service offerings? |
| Ans.: We provide on going maintenance service for you. You do not need to modify any content of your web site. You tell us what content you want to change and we will make the changes for you within 24 hours. Let us do everything for you. |
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| 8. How do we make the payment? |
| Ans.: We accept check, money order. Wire transfer and all major credit cards. You can also pay us by pay pal. |
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We never claim that we know everything because we have done such things before. We understand that every project involves new challenges that always result in changes in expectations and plans. No matter how experienced we are on a particular project / platform, we always go extra mile to learn on the job.